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Our new phone system is in and it's a wonder! We've all had to learn the voicemail options, how to transfer calls, and the mysteries of 'night mode'. Luckily the company has some cheatsheets though audioconferencing has soooo many features a single sheet wasn't enough. It will be hard to sneak into one of our audioconference calls, we can monitor attendance on the web while we're on the phone. Great system, really like all the features.