The Forbes Communication Council recently shared their ideas for documenting communication processes. Those processes are often fundamental to business success and once in place will allow you to act quickly and even scale smoothly. They share an eye-opening stat that communication breakdowns can cost businesses as much as $37 billion a year! The 14 council members each share a tip. Whether it’s ‘Start with the Basics’, ‘Create a Handbook’, or ‘Know Who to Ask and When’ the ideas are sound and with information on how it’s helped council members or how they implemented the idea internally. Council members span universities to high tech companies like Cisco and Microsoft. Obviously successful organizations we can all learn from! It’s a quick article that is sure to give you ideas to improve your documentation as well as your communication processes.