Meet the Team

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  • Emily Feber, COO & CFO

    Emily’s free time is either spent traveling – she’s been to over 50 countries - or adventuring with her pup Ollie (a 4-year-old black-mouth cur). She enjoys spending as much time outside as possible, including checking out new hiking trails with Ollie, sipping wine on a local winery patio, and snowboarding in the winter.

  • Jen Doyon, Principal

    Jen's time away from work life is an adventure that unfolds in the breathtaking landscapes of coastal Maine. Together with her husband Chris and her lovable sidekick Kendall, a majestic Great Pyrenees/German Shepherd, they enjoy spending time with friends and family. She has two sons, one is chasing his dreams in college, while the other is off and running with a sales career in Boston.
    Jen is a wanderlust at heart, always seeking new horizons. Whether it's snorkeling near a tropical reef, conquering the slopes, or exploring hidden coves by boat on the coast of Maine, Jen's passion for travel knows no bounds. She plans to tick away at her bucket list of destinations in her 'empty nest' years ahead!

  • Ryan Quackenbush, Principal

    Away from his desk, Ryan is a loving husband, father of two beautiful girls and lifelong Mets fan. During the pandemic, he began religiously riding his Peloton and lost 50 pounds. His ultimate bucket list item is to stand on every continent (three down, so far). Ryan plays several instruments, has been the lead singer in three bands and has participated in writing more than ten albums. A bit of an audiophile, he also has a sizeable vinyl LP collection, which you can see in the background during Zoom calls. Lastly, he has read the finest work of fiction ever penned, Robert Jordan’s Wheel of Time series, cover to cover eight times..

  • Helen Feber, Founder

    Helen’s spare time is taken up with spending time with her grandchild, her grand-dogs, and learning about sustainable, regenerative permaculture. She is planning to have two acres of land dedicated to growing a series of plant guilds that will provide food for the family and educating children about the benefits of planting communities of plants that grow and support each other.

  • David Feber, Founder

    Dave enjoys wine tasting, music, playing the guitar, flying (the family keeps a high-performance aircraft at a local airport), and practically anything to do with cars, mechanics, and woodworking. In fact, he built the majority of the family home; it serves as a tactile outlet for expression while also putting his engineering background to good use.

  • Alex Feber, Creative Services Manager

    Alex is a licensed commercial pilot and father to a fur baby and a newborn. In his free time he enjoys evening walks with the family, hitting a few rounds of golf, working on old cars, and is passionate about Baja Racing.

  • Barbara Leavy, Senior Conultant

    Admittedly, while working full time does not always afford too much play time, Barb does enjoy a round of golf. On many a Sunday afternoon she can be found scooting around her community in the golf cart, listening to music while enjoying the beautiful North Carolina weather.

  • Denise Taylor, Senior Consultant

    Denise is a Colorado native who lives with her husband, Greg – with whom she’s raised three daughters – south of Denver. She enjoys taking advantage of Colorado’s over 300 days of sunshine each year hiking, camping, golfing, and biking. If there was a degree for being a super fan, Denise would have pursued it - her love for college basketball and the Kansas Jayhawks is second to none! She's a great wife, a wonderful mother, and an amazing friend - and she does it all while wearing a cape.

  • Emily Duguid, Consultant

    Emily D. loves to stay active and enjoy the resort town of Wānaka and the recreation area of the Summit at Snoqualmie, between which her family splits their time. When they’re not busy as parents of two teenage boys, she and her husband enjoy traveling, skiing, mountain biking, good food, and fundraising for schools. Later in her life she has also found meditation and yoga.

  • Emily J Feber, Consultant

    Emily is a new mom to her son and is loving the new role. She thrives when pushing the stroller on walks with the dog every evening and spends her weekends doing DIY projects around the house. As a lifelong Californian, some of her favorite California places are Tahoe and Palm Desert.

  • Jerry Kleva, Senior Consultant

    When not working, Jerry enjoys exercising, reading, catching the games of the local sports teams, and hanging with family and friends. Travel is also a priority away from work and Jerry usually has a couple of trips scoped out.

  • Jyothi Krishnegowda, Consultant

    Jyothi loves to spend time with her kids playing, watching cartoons, and listening to their stories. In quiet moments she often reads Indian mythology books and listens to music. Jyothi enjoys traveling with her family, especially visiting temples and parks and playing on the beach.

  • Kristian Gallego, Consultant

    Kristian's free time is filled with quality time with his wife and two daughters. He loves watching basketball and soccer with his little ones. When they are asleep, he likes to nerd out while watching anything Star Wars or Marvel. If he can squeeze it in, he will dabble in his love of photography. He is very proud of how awesome his family photo albums are turning out.

  • Lillian Kann, Senior Conultant

    Lillian balances her part-time work schedule with spending time enjoying her children and three adorable grandkids, traveling as often as possible, gardening and participating in local community activities.

  • Lynn Watts, Consultant

    Lynn loves to play tennis – at club-level impressively enough – walk her dog (that's Bertie in the photo), garden, spend time with her family, and just be outdoors. 

  • Mary Rudinsky, Lead Editor

    Mary is an avid tennis and pickleball player who also loves to hike. She’s very passionate about travel, lived abroad in Prague in Czech Republic and in Bratislava, Slovakia, South of France, and Switzerland. In addition to the many countries she’s lived in, she’s also visited over 16 National Parks in the last seven years.

  • Natasha Owen, Consultant

    Natasha is a mother of three. She LOVES a good view, be it a sunset, forest, mountain, sky, beach, or the sea. She has an adoration for the outdoors, enjoys walking her dog, whatever the weather, and likes to explore new places.

  • Regina Dawkins, Senior Consultant

    Regina's hobbies include gourmet cooking, gardening, and home decorating. She has a strong passion for health and wellness, so is very active and regularly takes Orange Theory classes, daily power walks, and weight lifts. She is a go-to for wellness advice for many at Referential.

  • Rob Lisama, Consultant

    Rob and his wife of over 20 years have three daughters and are currently living the Hawaii life. Although deathly afraid of water, he enjoys hiking and discovering new opportunities to share with his family and friends who come to the Island… Cheehoo!

  • Saravanan Sakthivel, Consultant

    Sara enjoys spending time with his family; particularly watching movies and playing cricket with his son. He loves taking photographs and focuses on capturing natural sceneries that bring him peace and joy.

  • Taylor Messer, Consultant

    This is Taylor with her Cherokee 140 - they spend a lot of time together. In her other free time she loves to find adventure and push her boundaries! Traveling is her passion and she also loves to move her body, from yoga, Pilates, and spin classes to rock climbing, snowboarding, back country touring, sailing, and scuba diving. Her motto is work hard play harder!


 Contact us!

  • Phone: (408) 335-6699

    Email: hello@referentialinc.com

  • Referential Headquarters

    18360 Knuth Rd

    Los Gatos, CA 95033

  • Thriving in the discipline of customer advocacy demands mastery of a specialized skill set. Referential offers online, self-paced training courses and practice exams to help you prepare for the ICCAP Certification.

    Check out the training